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stu
Dodge Dakota
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4/14/2004
17:42:57

Subject: Chrysler paid for my balljoint!
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well, i had a left upper balljoint needed replacing to pass VT state inspection. Dealer qouted me $132, told me to call Chrysler and ask for them to pay for it, said someone else had gotten reimbursed for their balljoint. Called chrysler today, and sure enough they are paying for it, parts and labor.

I think thats pretty good, since my truck (a 2000) is well out of warranty. Also pretty good that the Chrysler dealer (Foster Motors, Middlebury, VT) suggested i call Chrysler, considering many bad stories about dealerships that are circulating.

Any of you with balljoint issues should call Chrysler and ask them to cover it.

Well sorry for my long post, just happy and hope this helps someone.

stu



sicminds
GenIII
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4/14/2004
20:54:42

RE: Chrysler paid for my balljoint!
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stu........ and the number is to call? extensions......... ?????


click me

stu
Dodge Dakota
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4/14/2004
22:10:28

RE: Chrysler paid for my balljoint!
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Chrysler Customer Service
1-800-992-1997

Had to go through the automated touch tone thing (press 1 for..., press 2 for...) chose option 5(misc) Waited on hold for about five minutes before i got thru to someone..

Person i talked to was very helpful. I expected to get the runaround but service was very good.

Good luck to anyone who calls.

stu



bump
Dodge Dakota
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4/15/2004
08:32:55

RE: Chrysler paid for my balljoint!
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Good stuff



bridges
Dodge Dakota
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4/16/2004
02:26:44

RE: Chrysler paid for my balljoint!
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glad you had put a number with this.Just recently the left ball joint and wheel bearing assembly was replaced on my o1' dakota QC at a price of $397



stu
Dodge Dakota
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4/16/2004
02:32:46

RE: Chrysler paid for my balljoint!
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Good luck

I just had a wheel bearing assembly replaced too at $300. that hurts



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