| From | Message |
5pnt9ltrluv
R/T
 
6/21/2002
02:52:28
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 Subject: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
Ok, after waiting for 10 weeks for my heads that were promised to me in 2 weeks, they finally showed up. Just fair warning to all of you out there considering getting the ported heads from KRC Performance, it take a hell of a lot longer than the 2 weeks that is stated on the website. And after numerous calls ans broken promises, I must say I am VERY unhappy with the customer service, or lack there of. I was told on 3 seperate occasions that they would ship to me, once when I initally called (promised me 2 weeks) then I called in May and was told a week and a half, then again in the beginning of june and was told another week and a half. Finally, after pulling my hair out, wondering if I was EVER going to see the heads and gaskets I spent more than $2000 for, they magically appear on my doorstep. All I can say is, Thank you KRC for allowing me to learn that you guys put your customers in top priority.......sarcasm, oh sweet sarcasm......
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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HSKR
Dodge Dakota
JOIN HERE
6/21/2002
02:57:38
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
You would have found the same amoutn fo wait no matter where you ordered from. I ordered my heads in March and got them middle of May. I didn;'t order through KRC, and KRC never saw my heads.
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Dr0p0ff
GenIII
6/21/2002
02:58:29
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
yes yes.. right right.. now install the heads and tell us about your grin
Dr0p0ff<~~ doing his own damn heads (course it wont be as good.. but knowing where they are will make that worth it)
Keep On Truckin!
Sgt G
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5pnt9ltrluv
R/T
6/21/2002
02:58:30
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
oh wait.....it was 11 weeks..not 10..........
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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5pnt9ltrluv
R/T
6/21/2002
03:03:58
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
HKSR- But after being told 2 weeks, then waiting 5 and being told 1 1/2 more weeks, then waiting 8 then being told 1 1/2 more weeks and then waiting 11....that is down righ sad......If they had told me that I would get them as soon as they finished them, I would be ok with that. But when I outright asked him if I would get the heads in 2 weeks like it says on the website, then told another story, then another???? Bernd ordered a set for a customer in May and he got his WAY before I got mine....I ordered mine in the first week of April.....
I feel CORNHOLED.......
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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5pnt9ltrluv
R/T
6/21/2002
03:05:51
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
oops....HSKR not HKSR.....sorry
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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Dr0p0ff
GenIII
6/21/2002
03:08:21
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
everyone must be doing their heads.. i have a couple friends in florida getting their LT1 heads done.. promised in 2 weeks.. both have been waiting about 8
Keep On Truckin!
Sgt G
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HSKR
Dodge Dakota
JOIN HERE
6/21/2002
05:49:52
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
I was told 3 weeks when I ordered mine originally. Then inquired a few times while I was wating. Was told one time they were shipping that week. One week later and no heads. Called back and was told it would be a couple more weeks now. Like Dr0p0ff said, everyone is doing heads right now. The average wait I've seen is at least 6 weeks if not 8. Would you rather the shop doing the porting just ruched through each set and didn't do as good, or made a few "minor" mistakes?? When you called KRC, did you talk to Marty himself, or someone else. Maybe they did intend to have them done in two weeks, but other stuff came up. I'd rather wait for quality than get bad stuff quickly. And it's usually not good to piss off the person you are getting your parts from. That's why with my heads, I kept bugging them, but never said a fowl word, or threatened anything. I got them in time to have them on for the R/T National Meet which is all I really cared about at the time.
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IntenseDak39
*GenIII*
6/21/2002
09:08:04
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
jesus... well come over kris and lets put those bad boys on!!!!!
or we can hack a combustion chamber off of each and put them on my truck! ;-)
(shift kit is done!!!!!)
intensedak39
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5pnt9ltrluv
R/T
6/21/2002
11:26:54
| RE: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
HSKR- I taled to Marty himself on 3 seperate occasions, then I talked to his secretary once. It is frustrating that I was promised twice that I would get them and still got nothing. I understand that things happen and circumstances change, but that means absolutely nothing to me after the second time I was told I would get them. I was totally cool after the first 9 weeks of not having the heads. But it was the last straw whenever it started creeping up on week 11. If they are going to advertise 2 weeks, then 2 weeks should be met. If they are gonna take 11 weeks, then they should change the website to say so accordingly. They should not make false promises, and expect me, as a consumer, to sit back on my laurels and wait for them hand and foot. That is just bad form. I just wish he would have been more honest with me, that's all. If he had good intentions about sending the heads in a timely matter, then that is fine, I have no proof of that but, ok. But a phone call would have been nice after the second time I talked to him.
Intense- I am gonna go to Bernd's on July 1st and maybe 2nd. You wanna go? I am going to get the stuff put on, hehe. Maybe you and I can attempt the M1 on this monday... hehe. The M1 and the fuel injectors.
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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rtdkota
Dodge Dakota
JOIN HERE
6/21/2002
12:00:46
|  RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
HEy, it took only 5 weeks to get mine! NA NA NA NAH! :P
Relax... It sucks it took as long as it did, but it can get confusing for the guy on the other end trying to meet all of the delivery dates when you have a product that is both A) on back order b) in high demand. Try getting a set of Mopar headers right now. I have 3 orders that I've taken, 1-2 months ago... They'll be here soon (I'm always told that). Luckily I know where they are-- and my customer's should have them within 2 more weeks (fingers crossed). I have had similar situations with rockers recently-- So don't be too hard on KRC... It's a tough business, with things the way they are.
Now quit your bitchen, and get those heads installed and post some numbers!!! :P
Sam
www.socaldakota.com
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5pnt9ltrluv
R/T
6/21/2002
12:03:23
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
rtdakota- hehe....I am gonna get them on...soon i hope....
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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Diligent Dave
Dodge Dakota
JOIN HERE
6/21/2002
12:23:25
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
Uh-oh, the 500hp beast is approaching and I am scared. So.....very.....scared....
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MikeD
R/T
6/21/2002
13:07:12
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
Least U didn't wait all that time just to get the wrong heads and no gaskets lol.
~Mike~
'01 R/T
.512/.512 Kammer Cam, MP 2400 Stall, True Duals w/ Flowmaster 40 series, M-1 2bbl, F&B 52mm TB, Airaid, JBA headers, JBA 9mm wires, Kenne Bell Optimizer II, 160 t-stat, 3rd cat removed, Chrome R/T badges
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5pnt9ltrluv
R/T
6/21/2002
13:19:22
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
MikeD- Yeah!!!! That would have sucked a bigger wee wee than the one I had been suckin on......
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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BlackDakRacer
Dodge Dakota
JOIN HERE
6/21/2002
13:24:52
| RE: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
ewwww!!!!!!!!!!!!!!!!!!
~~Eric
I'm with intense just give the heads to ME!
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reddak318
Dodge Dakota
JOIN HERE
6/21/2002
15:49:04
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
Give the guy a break! I ordered my mopar headers from Sam almost 8 weeks ago! Whats the rush? Producing a quality product takes time!Everytime i Email Sam he E-mails me back the same night!Some people are just never satisfied or really dont understand the business. Just be happy these people are selling this stuff. $hit try to find a place that sells Mopar performance up here in New York that cheap........yea right. I gotta order stuff from Cali. So like my boy Sam said Quit your bitchin and shut up.
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R/Truck
Dodge Dakota
JOIN HERE
6/21/2002
16:04:01
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
I ordered a pcm from him two weeks ago, I sure hope it doesn't turn into 8 weeks.
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4.7RC
Dodge Dakota
JOIN HERE
6/21/2002
16:33:13
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
the point wasn't what kinda of work he does it was him advertising a given time frame and not meeting that given expectation. That is unprofessional, like 5pnt9ltrluv said he needs to change the time on the site and all will be fine. It is understandable if he needs more time but that needs to be addressed on his site or through an email to the customer. A good business person doesn't leave it up to the consumer to inquire about a product he is working on...he takes the initiative and informs the guy. If he has too much business to do that then he needs to hire more personel. If this is a persistent problem forget giving the guy a break he needs to make some changes. Nothing against KRC just speaking my mind.
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IntenseDak39
*GenIII*
6/21/2002
18:17:59
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
sure i'll go.... what day is that?... thats a monday. If leave early i can go because i can get sunday night off but not monday night. Why would you wanna put the intake on and then just have to take it all off to put the heads on????? duhhhhhhh!!!!!!! hehehe
I am just glad you finally got them. See if you can get a dyno before you go so you can see what the intake/injectors/heads/whateverelseyourbudgetallows and see what the difference is?
intensedak39
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Curtis B
Dodge Dakota
JOIN HERE
6/22/2002
13:02:47
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
I live in Orlando and I have been to his shop. Its a 1 man shop..... just him in a one car garage .... as for head work ... he told me he sends them out to someone else... he doesnt do them himself..........
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IntenseDak39
*GenIII*
6/22/2002
19:15:49
| RE: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
i think most of us understand that.... but what kris' point was that the guy told kris exact time and dates of delivery and he didnt well... deliver. It didnt just happen once... it happened twice.... three times and possibly four. I was with kris a couple of times when he was trying to get hold of marty. There are a couple (4) of things that i see wrong with this picture:
1. gave a delivery date and didnt deliver
2. repeat 1 two more times
3. took 12 weeks to get them to kris
4. charged kris the day he ordered
i dont know what kinda business that guy is running but he shouldnt of told kris when they would be delivered if he didnt know or would be wrong. And i dont think its a good practice to charge someones credit card until it is ready to ship.
intensedak39
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5pnt9ltrluv
R/T
6/22/2002
22:36:16
| RE: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
Let the choir speak! Seriously, I get $hit from people who was not on the receiving end of the shaft! To those of you that have replied to this thread in a negative manner towards me, I don't think that you really understand the brevity of the situation. I was personally told by Marty himself, that I was going to get the heads in a timely manner. Not once, Not twice, not three times, but four. Each time was a different day. Now tell me, if you gave someone $2000+ for some parts and they dicked you around for nearly 3 months, would that not pi$$ you off? I showed no hostility towards anyone except for the meer fact that I was displaying my distrust for a company that, in a nutshell, gave false promises.
What would pi$$ you off more?
A. Shelling out $2000 and waiting for 11 weeks on an ADVERTISED (yes it was advertised and still is) as a 2 week turnaround.
B. Calling several times with no results.
C. Finding out that someone feels like he got dicked over by a company you willfully defend.
I am willing to bet that it is A, then B. All of you that chose C, well, then you got problems.
My $2000 worth (plus shipping)
Kris
2002 Atlantic Blue R/T
Current Mods: True dual Flowmaster 40 Series Original (dumped), MSD 6A Ignition w/ Blaster SS coil and Taylor Spirocore 8mm, 360 Intakez w/ 9" K&N, Flowmetrics 50mm billet throttle body, JBA ceramic headers, Autolite 3923's, 180 degree T-stat, TPS @ .725 v
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ChuckF
R/T
6/23/2002
13:34:48
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
I have placed probably 8 orders with KRC. I am very happy with the prompt delivery on ALL orders placed. Marty has also been very helpful with technical help throughout the entire process. Again, sincere thanx to Marty and Katie for the professionalism and prompt attention to my needs...
Mods: Mopar Headers - Borla Tru Dual Exhaust - Random Hi Flow Cats - K & N Cold Air Kit - Mopar PCM - Flowmetrics 52MM TB - TransGo Shift Kit - Mopar Converter - Competition Engineering Slide-A-Link System
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RTjohn
Dodge Dakota
JOIN HERE
6/24/2002
09:34:29
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
I know how you feel in this situation, I am in the motorcycle business. What makes your case more unique is that KRC is at the mercy of another machinist, and that is a risk he takes by not keeping the work in house. See when I have a part on long-term backorder I find another distributer in the US or I will have the part imported from another country. I find it to be a fun challenge to get something other dealers can't! I know that if I paid $2,000 and waited 9 weeks longer than I was told I would hope he would at least cut you a break on other future parts, or include the gaskets at no charge. It is the responsibility of Marty to keep the customers happy, and I am sure he wants to, but he is also getting the shaft from the machinist. I can't imagine the stress on his end, and the frusration on your end. Well, when you bolt those bad boys on you will forget about the 11 weeks in about a 1/4 mile!
RTjohn
livin life a 1/4 mile at a time
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FazDak
GenII
6/24/2002
20:15:36
| RE: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
Don't think he would have much stress if he didn't write checks his Ass cant cash!
Never advertise what you cannot deliver, I think he's lucky he hasn't come across one of these law suite happy types. I just did, glad I have a kik Ass lawyer on retainage.
Scott
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reddak318
Dodge Dakota
JOIN HERE
6/24/2002
21:58:32
|  RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
I think after the 2nd or 3rd time he told me i would have cancelled the order. But thats my own opinion. The wait will probably be worth it. You guys should race as much as you can, dont take the track for granted. The darn tree huggers are shutting down my track at the end of this year.
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IntenseDak39
*GenIII*
6/25/2002
07:31:39
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
if you could see the heads you wouldnt cancel the order! They are awesome and quite a challenge to install. actually the heads arent that bad but the M1 four barrel intake is. I think that the four barral is for non a/c applications because the thermostat housing is partially in the way of the a/c bolt holes. Has anybody installed one before? hmmmmmmmmmmmmmmmmm.........
intensedak39
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dodgeboy
Dodge Dakota
JOIN HERE
6/25/2002
10:21:51
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
ya gotta get a different water neck ..I frget from what though. let me check and I'll get back to ya
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moparjoe20
Dodge Dakota
JOIN HERE
6/25/2002
10:41:27
| RE: It is about d@mn time KRC!!!!!!!!!!!
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Message:
You will probably have problems with the aluminum accessory bracket that mounts the A/C/Alt also. Back in '99 one of my friends put the M1 4 barrel with 4 barrel TB on his '97 Dakota with a swapped in 360. In the end he ditched the A/C and stock accessory bracket and fabbed up a new bracket to mount the alternator and idler pulley , the bypass hose on the 4 barrel intake is on an angle like the LA motors as opposed to straight like the Magnums. He also had problems with the throttle linkage and fuel rail mounting , he pretty much had to fab up everything , luckily it was a 5 speed so he didn't have any KD linkage to deal with.
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Wesley
Dodge Dakota
JOIN HERE
6/25/2002
15:27:15
| RE: It is about d@mn time KRC!!!!!!!!!!!
IP: Logged
Message:
www.worldwideperformanceparts.com
Randy has everything included in 1 kit to install the 4bbl M1 manifold. Expensive though. I am not sure if any of the other vendors have install kits.
Wesley
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