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KRC Tech
Dodge Dakota
JOIN HERE
6/03/2002
18:37:38
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 Subject: KRC Apology to Mike
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Message:
There was a mistake on sending non-ported heads to Mike, while Mikes heads where showcased at the Reynolds Mopar Southern Nationals. I sent Mike the correct ported heads, and all the gaskets he needs to do the work correctly. I recieved E-mails to go and defend my work, I hope I did not offend any, is so, please accept my apologies. Good luck Mike on your new combo.
KRC Performance
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FazDak
GenII
6/03/2002
19:24:20
| RE: KRC Apology to Mike
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Message:
Thats mighty big of you making a public apology.
I hope I didnt offend you the same as you are one of the only guys supporting us V6'ers.
I'm glad things worked out and Mike is happy.
I hope your business keeps growing and you, your family and customers prosper.
Scott
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jjj
Dodge Dakota
JOIN HERE
6/03/2002
23:47:29
|  RE: KRC Apology to Mike
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Message:
So I guess Mike's mechanic DOES know what he is talking about.
It does say alot about KRC to make this public apology though. Mistake happen.
I do have one question though. Do you charge the credit card right before the parts are shipped or at the time of order. As a suggestion it might be better to charge right at ship time since some people don't like to pay a few months in advance. It will keep there anxiety down. But I assume you have to pay for the heads and then wait for the machine work which would tie up your money but the other way would probably be better for customer satisfaction.
Just my .05
Jeff
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