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MikeD
R/T
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6/01/2002
01:56:16

Subject: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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I don't even know where to begin, all I can say is I'm really pissed and can't even describe how upset I am w/ the sh!tty quality a business their running.

First off, I ordered the Ported & Polished 2.02 Magnum R/T heads...inspected them today, all they did was take em outta the factory box and clean em up a little and paint em. The insides of the intake and exhaust ports were rougher than sandpaper. And the guy putting this stuff on has done 8 R/T's and knows what the porting of a set of heads are supposed to look like and he says they didn't even go through a machine shop to be machined they look like stock performance heads.

Second, I tell him to send me everything needed to install the heads....gaskets, bolts, timing chain, etc...he sends me no head bolts & no head gaskets.

Third I order the Comp Cams 1.6 roller rockers off his website which state that they come w/ the rockers, studs, & teflon guideplates. Got the rockers, no guidplates and it comes w/ the bolt for the rocker but no studs.

I highly advise anyone who is thinking about buying products from this company to seriously think about what you could be getting yourself into. I dunno if this is a scam he's been running on people like the average joe that he thinks he can send heads and know that they probably won't know the difference between ported and polished heads. No telling how many people have heads on that could've been ported and added alot more HP.

KRC sux and I know they are a small operation but I am NEVER buying anything from that sh!thole again. Sorry if I've offended anyone that may be affiliated w/ this website (of course he's not gonna screw over a well known company like Speedtweaks)...Bernd if you had recieved these heads and been an average guy off the streets you would've blown a fuse. Thats all I have to say.


~Mike~

'01 R/T
MP 2400 Stall, True Duals w/ Flowmaster 40 series, M-1 2bbl, F&B 52mm TB, Airaid, JBA headers, JBA 9mm wires, Kenne Bell Optimizer II, 180 t-stat, 3rd cat removed, Chrome R/T badges
Awating Install: 2.02 Ported Magnum R/T Heads, Kammer Cam, 1.6 RR's

YA
Dodge Dakota
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6/01/2002
03:11:20

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Did you take these issues up with Marty?

Just asking.



B1llyw
GenIII
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6/01/2002
07:35:18

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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So your guys done 8 R/T's? Big f*cking deal. How many do you think Marty's done? As for missing parts, stuff happens. Call and deal with the vendor first before you start tearing him a new one in a public forum.

Bill White - 2002 QC 4x4, SLT , 4.7, 5 spd, 3.92's w/LSD, Airaid, MBRP Super Single, Hurst T-Handle, BFG A/T's, IAS Shocks, 180 T-Stat, Jet Chip - Stage II

Joel
Dodge Dakota
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6/01/2002
10:06:16

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Thats a bummer. Too many mistakes. Can you return all that stuff and go somewhere else?

Joel




mike1
Dodge Dakota
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6/01/2002
12:30:58

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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yea i am sure you waited awhile to and then sthings come f up i be pissed to



KRC Tech
Dodge Dakota
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6/02/2002
08:56:44

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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First, cartridge rolling exhaust walls adds 2% flow on your heads, Your heads with a 1.92 valve on the flow bench flowed 269 cfm at 28. Cartridge rolling the walls does not add but 4 cfm max, second, heads have never come with head bolts for anyone, be more specific when you order. And the roller rockers alway come separate from the stud kit, which was shipped out after the rockers. I am sure you are looking at them now on your desk.To clarify, everyone knows I ship the Crane conversion kit with the rockers, which has studs, not some bolt you say you have. Pull the intake or exhaust valve out and you will see the pocket porting, better yet, I am posting a picture on the website of a stock untouched R/T port and a ported one, within two days for everyone to see as they saw at the Reynolds show. I cannot port everyhead the same as you tiny cam cannot support the airflow. You don't bolt on 300 cfm heads and expect street performance, you size the ports for what horspeower you are building. Besides, those JBA headers you have will not support them anyway. So if you have a problem with my work, take is up with me and give me a chance to explain first before you put your foot in your mouth. So, I'll say it one more time, Mikes heads, flowed 269cfm with a 1.92, and 286cfm with the new cut 2.02 valve. Out of the box flow on his heads where 223cfm. Get a clue and take up your concerns like a man, with me directly!



MAD DUC
GenIII
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6/02/2002
09:23:07

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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BRAVO KRC!!!



KRC Tech
Dodge Dakota
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6/02/2002
12:52:05

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Second, in responce to the heads never entering a machine shop....your castings are 140's with a 2.02 cut for the intake, how do you suppose a 140 casting like yours Mike, has a 2.02 valve in it??? Hmm? Must have some kind of machining for that eh? If your mechanic did not spot that, then I would question his work and background for the 8 other R/T's he put together including yours. 141 castings are the 2.02's from MOPAR, we do the same as Hughes and the others, we cut a better valve job, unshrouding the intake valve on a 140 casting, for a 2.02 valve. Put your heads on, run a decent cam for them, get rid of the 2" restriction on your JBA's shorties, and see what the heads will do for you. They are more flow-wize than what you are building for. As for attacking me with your name calling..sticks and stones Boss...



eddie_orlando
Dodge Dakota
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6/02/2002
15:27:54

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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I'm sorry you feel that way about the quality of KRC's work. I have had a decent amount of work done by Marty on my Dak, and I was able to spend a couple of days at his shop with him while we (he) was working on my truck. I even ate lunch with him. Not only is he a fair and knowledgeable guy, he does great work. Something smells fishy here because Marty is a class act.

Ed Henry



FazDak
GenII
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6/02/2002
16:41:39

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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KRC Tech, I'm just curious at this point.

Why the big run-around I hear a lot of people have gotten form you about the delivery date of their heads or other components?

I have to admit by the time a person waits a lot longer than quoted and gets the run-around about their money they are entitled to do a little venting on a public forum.

Granted he may have overshot some of his complaints.

Just my though, not tryin to flame, Scott



Dr0p0ff
GenIII
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6/02/2002
16:45:00

MSD Stacker 8
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hey KRC tech, i saw on your website that the msd stacker 8 is going to be tested out. that done yet? how is it?


Keep On Truckin!
Sgt G

MAD DUC
GenIII
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6/02/2002
20:37:20

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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FazDak,if you have ever spent time in someone's machine shop you would understand why they run into time issues,specifically one that is well known for quality work. They never ever get to take one piece,grab it and work on just that one until it is done. People stopping by to see how there item is coming along, delving for info and prices for there next project. Maybe coming back to him for the work if the $$$ works out, then calling him every few days just to see how things are going. Now multiply that by 10 other people all doing the same thing. Now factor in the quality of the work. Head work is not just grabing a dremel and grinding away,making it bigger is better thinking! Sometimes they have to ADD material to improve the flow numbers. It is very precise exacting work, hours of it on just one port. One slip and you just ruined a head. The guy that does my motorcycle heads, un-plugs the phone and locks the doors at 8pm, and catches up on work that he couldn't get done during the day due to constant interuptions until well after midnight,7 days a week! This was meant as info, not coming down on ya,ok.



KRC Tech
Dodge Dakota
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6/02/2002
21:22:37

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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MAD DUC, I could not put into words what you said, thank you, thank you, for realizing what this circus till midnight is really like and taking the time to tell others. Finally, someone who has never been here, nailed it perfectly!



Trpntj
Dodge Dakota
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6/03/2002
01:06:35

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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I am an occasional visitor to this board, and use it mostly for customizing ideas for my truck, and also to get a relative idea of the % trucks I’d smoke out there. j/k, not really though, hehe. So when someone goes out of his way to show me this BS thread, I just have to take the time to respond. I live in Orlando which is about an hour away from Marty’s shop, and I try to get over there ever chance I get. MAD DUC, he could not of been more right. Crap, I admit, I am one of those customers…I know for a fact I have put Marty behind schedule on more than one occasion, and for someone that has been to his shop and hung out for a bit, his frickin’ phone does not quit ringing. I have taking my truck over there countless times for stuff I was having trouble with and he took the entire afternoon to help me work it out. He is always there to help and whenever I had an issue, I took it up with him and he was more than happy to fix his mistake (got a wrong size pulley) or walked me through the problem. He is an awesome person and one of the best Dakota (MOPAR to be more precise) SPEACILIST in the country. I have personally seen some of the Monsters he cranks out of that shop perform at the track, and you people would crap your pants to own one of them. As for your little hissy fit MikeD…Why didn’t you call KRC before making this bs post? Wanted to vent and flame? Look… KRC had to post to explain everything; a simple phone call would have avoided this. All you did was make yourself look like an ass, and showed everyone what a moron you are (you bought an Airaid is proof enough :)~ ,haha.) It sounds to me like you don’t know squat about engines (Airaid again) and prob just repeated verbatim what your mechanic said. Your mechanic that has worked on a whopping 8 R/T’s…what he do install Airiads on them??LOL. I have seen R/T heads right out of the box and then seen them after being to the machine shop and p&p’d. What he ships out the door doesn’t look a thing like what came in. You say it is rough as sandpaper and your heads aren’t p&p’s well, crack open a valve and look inside like he said. The sandpaper part you are referring too is better for the fuel/air mixing as the injectors spray in right above and it creates a slight amount of turbulence in the rushing air to get a more homogeneous mixture, before enter the bowl and onto the cylinder. As for your R&R and components, again the phone call would have cleared it and your kicking your self in the head after posting that.

Tripper

P.S. Bring your R/T to the track and my little 318 will turn it into a sh!thole….




Trpntj
Dodge Dakota
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6/03/2002
01:43:27

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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After reviewing my own post, I need to kick myself in the head. :) "Airaid", I mistaked it with the "PowerAid", but they're made by the same comapny so what does that say? The engineering put into the Airaid? 0% Just make something outta anodized aluminum that looks like it does something and advertise. Wonder how much work they put into that intake?

Also, I know I rarely post and I don't mean to sound like a dick, It's just that this thread really was worthless. Well it wasn't worthless cuz if you read all the post you got a lesson in heads and you might know better next time. I bet you'll have a big grin from ear to ear once you get your parts installed. But then again, trying to make a fool outta someone and then it turning around and blowing up in your face might jade you.


Tripper



rtdkota
Dodge Dakota
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6/03/2002
10:36:36

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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I think there's a misconception from people on how things are re: a small business. Specialized speed shops usually don't have major inventories of product waiting for people to order them. Shipping, assembly, and other factors slow things down sometimes.

Things can get frustrating when you order something and it doesn't arrive as soon as you like. Try to work things out with whom you're dealing with before you blow a head gasket (had to use that term!) on a forum like this. It only makes YOU look bad.

KRC does great work, and it's where I got my heads from!

Sam
www.socaldakota.com




FazDak
GenII
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6/03/2002
11:28:05

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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I am not on this "band wagon" so to speak, I was only analyzing this situation from my perspective as a small business owner.

I have come to the realization that when people send you parts or they buy them directly from you to be sent to them and you have the luxury of putting them off than you will eventually get it, albeit with some bad press but its still money in the bank.

I on the other hand have to get scheduling down to a science, if I or one of my techs dont show up or show up to late, well we just lost that sale and install.
I cant afford for my customers to be misinformed or mislead about their products and install.

Mad, I totally understand, I was and ASE certified and VA state inspection mechanic at one time and I have worked in a machine shop (gov contract work).

My business motto is tell the customer the truth even if its not what they want to hear at that point, if your work is good enough it will make them satisfied in the end.

Scott





YJ
Dodge Dakota
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6/03/2002
12:08:20

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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FazDak is correct. "Tell the customer the truth, even if it's not what they want to hear at that point, if your work is good enough, it will make them satisfied in the end."

KRC Tech, if you or your shop are experienced in what you do, you probably have better ETA's for the customer. Personally, I'm a bit tired of dealing with so-called 'expert' companies who are perhaps knowledgeable in their product but so lacking with customer relations that they can't walk a customer through their purchase, efficiently and ACCURATELY. Furthermore, your lack of professionalism, shining through in your sarcastic posts, leads me to believe you may allow the same in your product/service. If you see an angry customer on a public forum, where quite frankly I'm happy to hear ALL experiences, perhaps you should contact that customer to see what you can do for [them]. Besides, they ARE putting the bread on your table. As for the tardiness on the shipment, there's a reason for everything...a proactive 'lessons-learned' will prevent this from happening again in the future.


YJ

Black 2K QC 4x4 4.7 3.92 KVT910DVD
Black YJ 4LHO Borla | 5" Suspension | 33BFGMTs





MIkeD
R/T
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6/03/2002
12:22:08

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Well I just want to apologize for the outburst and the bashing of this company I was just pissed and I should've waited to call first.

But I did call and apparently the heads he took to the Mopar show were the ones that were suppose to be shipped to me...they had 2 sets of heads w/ my name on it, I just got the 1.92 non-ported heads by mistake that were someone elses.

I know these things happen in a business swamped w/ orders & and probably should've known that and kept it to myself but instead I chose to vent. Again sorry for the negitivity I'm sure everyone else that ordered from this company has nothing to worry about.

~Mike~

'01 R/T
MP 2400 Stall, True Duals w/ Flowmaster 40 series, M-1 2bbl, F&B 52mm TB, Airaid, JBA headers, JBA 9mm wires, Kenne Bell Optimizer II, 180 t-stat, 3rd cat removed, Chrome R/T badges
Awating Install: 2.02 Ported Magnum R/T Heads, Kammer Cam, 1.6 RR's

YJ
Dodge Dakota
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6/03/2002
12:39:05

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Don't sweat it, man! Vent all you want...you'll live longer! ; )



drtswinger
Dodge Dakota
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6/03/2002
13:50:39

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Yea, Im not going to take sides either, but I will say one thing. When people send the kind of money needed to buy heads and rockers and stuff like that, you gotta be certain they are going to be anxious to know how long, how much, and if its coming in one package or three. look at mikeD's point of veiw... he spent a lot of money, and didn't feel like he got what was paid for. so he got pissed and vented, I know you all have done the same thing under similar circumstances. I think small business lacks one thing... communication with the customer.... not really their fault since if the business is successful, then they are going to be growing fast... so its hard to keep good communication open to let the customer know whats really going on. my 2 cents



R/Truck
Dodge Dakota
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6/03/2002
15:00:19

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Mike D

I think you should at least post a new message saying that KRC doesn't really suck. KRC, Speedtweaks, etc. have to much at stake to screw people and try and get away with it.



MikeD
R/T
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6/03/2002
15:17:56

RE: KRC APOLOGY
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Well I just want to apologize for the outburst and the bashing of this company I was just pissed and I should've waited to call first.

But I did call and apparently the heads he took to the Mopar show were the ones that were suppose to be shipped to me...they had 2 sets of heads w/ my name on it, I just got the 1.92 non-ported heads by mistake that were someone elses.

I know these things happen in a business swamped w/ orders & and probably should've known that and kept it to myself but instead I chose to vent. Again sorry for the negitivity I'm sure everyone else that ordered from this company has nothing to worry about.

~Mike~

'01 R/T
MP 2400 Stall, True Duals w/ Flowmaster 40 series, M-1 2bbl, F&B 52mm TB, Airaid, JBA headers, JBA 9mm wires, Kenne Bell Optimizer II, 180 t-stat, 3rd cat removed, Chrome R/T badges
Awating Install: 2.02 Ported Magnum R/T Heads, Kammer Cam, 1.6 RR's

Hersbird
Dodge Dakota
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6/03/2002
18:53:34

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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Well I wasn't going to say anything, and was for a while on the side of KRC but now WTF!? He shipped you the wrong heads (unported 1.92s) and then took the time to bash you in two post above about not know what a ported head should look like! Yeh you should have given him a call first but I'd say he's the one who needs to pull his foot out of his mouth here. It seems he did the same thing as you and took the time to bash you publically before taking it up with you directly. The bad thing is that he was the one who did everything wrong, all you did is give him some serious business.



durtydog
GenIII
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6/03/2002
20:37:37

RE: KRC PERFORMANCE SUCKS!!!!!!!!!!!!!!
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hey cool deal i like seeing it all work out here!
with mikes approval im sure mark will delete this thread so no one thinks krc performance
sucks by just reading the subject!

98 club cab sport 5.2 4x4 durtydog is done dirt cheap

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