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8/29/2007
08:57:46

Subject: Popping Sensation/Noise In Steering Colu
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Message:
Popping Sensation/Noise In Steering Column While Turning

NUMBER: 19-05-99
GROUP: Steering
DATE: Jul. 23, 1999

SUBJECT:
Popping Sensation/Noise In Steering Column While Turning

OVERVIEW:
This bulletin involves repositioning the steering column on the steering column mounting brackets.

MODELS:
1997 - 2000 (AN) Dakota
1998 - 2000 (DN) Durango

SYMPTOM/CONDITION:
A popping sensation/noise can be felt and/or heard in the steering column during sharp turns (parking lot maneuvers).

DIAGNOSIS:
Start the engine. Rotate the steering wheel to the extreme right and then to the extreme left while monitoring for a popping noise or sensation. If a popping noise or sensation can be heard and/or felt in the steering column while turning, perform the Repair Procedure.

REPAIR PROCEDURE:

Start the engine.
Rotate the steering wheel so that the steering wheel is in an upside down position then remove the ignition key to lock the steering wheel in this position.
Remove the three screws that secure the lower edge of the steering column opening cover to the lower instrument panel reinforcement.
Using a trim stick or another suitable wide-bladed tool, gently pry the upper edge of the steering column opening cover. Pry just below the cluster bezel on each side of the steering column away from the instrument panel far enough to disengage the snap clip retainers from the receptacles in the instrument panel.
Remove the steering column opening cover from the instrument panel.
Loosen the steering column attaching nuts.
Bounce the steering wheel lightly in a vertical motion to normalize the alignment.
Without influencing the new location of the steering column, tighten the passenger side rearward nut to 12 N.m (105 in. lbs.).
Next, tighten the front driver side nut to 12 N.m (105 in. lbs.).
Tighten the remaining steering column attaching nuts to 12 N.m (105 in. lbs.).
Tighten the upper intermediate shaft attachment bolt to 57 N.m (42 ft. lbs.).
Position the steering column opening cover to the instrument panel.
Align the snap clip retainers on the steering column opening cover with the receptacles in the instrument panel.
Press firmly on the steering column opening cover over the snap clip locations until each of the snap clips is fully engaged in its receptacle.
Install and tighten the three screws that secure the lower edge of the steering column opening cover to the lower instrument panel reinforcement. Tighten the screws to 2.2 N.m (20 in. lbs.).
Start the engine then, rotate the steering wheel back to its normal position.




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