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Duncan
Dodge Dakota
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6/23/2005
02:25:00
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 Subject: Attn. Procarparts.com Sucks!!
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Message:
If anyone else has had a problem with them please let me know. I purchased their clear healights/corners set and after having them a few weeks the passenger side headlight started to get condensation in it. After a few more weeks there was actually water sloshing around my headlight assembly. I emailed their customer service and after no reply called them. I was told that I was SOL, since they don't warranty any of there products. After getting ahold of the head of cumstomer service, Ishmel, he gave me a "deal". For $55 they sent me a new passenger side headlight/corner assembly. Now after a few more weeks condensation has reappeared!! If anyone else has had a prolem with this please let me know.
Thanks,
Duncan
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SinCity R/T
Dodge Dakota
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6/23/2005
10:06:47
| RE: Attn. Procarparts.com Sucks!!
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ProCarParts is just a massive distributor of the product, they are not the manufacturer. Once a product has been purchased and installed it is the manufacturer's responsibility to uphold the warranty, not the distributor.
The clear corner headlights do attract condensation frequently, especially if you take your truck to car washes with high-pressure sprayers. Most of the people who face these problems have bought a tube of clear silicone from a local auto parts stores and sealed up the seams of the lenses so water can't get in.
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Duncan
Dodge Dakota
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6/24/2005
02:13:01
| RE: Attn. Procarparts.com Sucks!!
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Message:
I've tried sealing around the bulb with RTV and that didn't help. I don't take my truck thru car washes or use high preasure hoses to wash it. The point is, is that THEY should be responsible for the product they sell. If they has a problem with the manufacturer I shouldn't have to pay for it. If they don't back their product then they shouldn't be selling it. If a $5 tub of ice cream can has a guarantee(check your Edys), so should a set of $150 headlights. Am I wrong? I don't think so!
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Bill Gates
Dodge Dakota
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6/24/2005
08:33:23
| RE: Attn. Procarparts.com Sucks!!
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the way i see it, i deal with the person/company i wrote the check to, not the manufacturer.
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Alec
Dodge Dakota
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6/25/2005
00:05:05
| RE: Attn. Procarparts.com Sucks!!
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I got my clear corners from Procarparts.com, and mine only costed $30 but they look awesome. My older headlights dont match in color because its been sand blasted, but it still looks awesome from any further than 5 feet away. No condensation so far...mine didnt have any cracks in them though. Hope you get this worked out man.
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Duncan
Dodge Dakota
JOIN HERE
6/25/2005
02:39:02
| RE: Attn. Procarparts.com Sucks!!
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Message:
I bought headlight/corner package and the corners have been great! No problems what so ever, those I love. It's the passenger headlight that killin' me.
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