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JasonB
Dodge Dakota
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11/22/2004
18:29:40
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 Subject: Magnuson-Moss Warranty Act
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Federal Warranty Laws
1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C)) - This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name... (15 U.S.C. 2302(C)).
2. Clean Air Act Warranty Provisions (42 U.S.C. S 7541 (C) (3) (B)) - The federal Clean Air Act requires vehicle makers to provide two emissions-related warranties -- a production warranty and a performance warranty. The production warranty requires the vehicle maker to warrant that the vehicle is designed, built and equipped so that it conforms with emissions requirements at the time of sale. The performance warranty requires the vehicle maker to warrant that the vehicle will comply with applicable emissions requirements as tested under state vehicle emissions inspection programs for the warranty periods specified in the law (for model year 1995 and later vehicles, the warranty is 2 years/24,000 miles for all emissions-related parts and 8 years/80,000 miles for the catalytic converter, electronic emissions control unit and on-board diagnostic device). The performance warranty is conditioned on the vehicle being properly maintained and operated.
And a helpful link...
http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.htm#Magnuson-Moss
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mikec041
Dodge Dakota
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11/22/2004
20:17:33
| RE: Magnuson-Moss Warranty Act
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Isn't it true dealers use local part suppliers for some of their parts (ie napa etc.) without telling consumer of the subsitution?
I wonder how this effects warranty coverage?
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JasonB
Dodge Dakota
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11/22/2004
22:52:08
| RE: Magnuson-Moss Warranty Act
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Message:
Warranty repairs performed by DC dealerships can use aftermarket parts in circumstances where waiting for Mopar parts might be too much of a wait. Most of our orders can be received on the next day if ordered by 4:30PM.
As for customer pay repairs...DC can only suggest Mopar parts, but those repairs can not carry a Mopar or DC backed warranty if aftermarket parts are used.
"...without telling consumer..."
This varies by dealership.
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QuadRider
Dodge Dakota
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11/22/2004
23:38:02
| RE: Magnuson-Moss Warranty Act
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Aftermarket Dodge parts are usually better than the "we want it
to wear out" Dodge POS parts.
QR
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JasonB
Dodge Dakota
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11/22/2004
23:56:51
| RE: Magnuson-Moss Warranty Act
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There is some truth to that in many circumstances. BUT, buyer beware. Don't go to AutoZone and buy any ole off-the-shelf part and expect to have better than OEM quality. You have to be choosy in a lot of circumstances.
Personally, I choose to use OEM replacement parts (and Mopar Performance parts) for one main reason...I get the advantage of having one supplier, one repair facility and one company engineering the parts. I am somewhat lazy. I hate shopping on the internet and by mail order. AND I have an awful memory when it comes to remembering when and where I bought replacement parts.
QR...I guess I differ from you in that I am not interested in buying one company's vehicle only to plan on putting another company's parts on it. But I support your right to choose...more power to you dude.
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QuadRider
Dodge Dakota
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11/23/2004
08:59:38
| RE: Magnuson-Moss Warranty Act
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Go to NAPA and buy the Heavy-Duty version of whatever you
may need.
NAPA sold me ball joints that are ten times the quality of the
Dodge OEM part and gave me a lifetime warranty to boot.
QR
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eddy
Dodge Dakota
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11/23/2004
11:19:43
| RE: Magnuson-Moss Warranty Act
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QR...I guess I differ from you in that I am not interested in buying one company's vehicle only to plan on putting another company's parts on it. But I support your right to choose...more power to you dude."
Im sure nobody planned on this, but it was more that they realized DC really cheaped out on certain aspects of this truck and it's more cost effective to pay a little more for something that will last 100K than to pay the same replacement costs over and over for something designed to go 30K
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mikec041
Dodge Dakota
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11/23/2004
15:46:32
| RE: Magnuson-Moss Warranty Act
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So if your dealer installs non D/C parts and fails to disclose this how would you know your getting what you paid for?
I've seen brake pads/shoes from NAPA and a local fly by night parts store in parts area of dealership i would have guessed that D/C brake pads/shoes would be well stocked at the dealership.
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JasonB
Dodge Dakota
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11/23/2004
16:06:34
| RE: Magnuson-Moss Warranty Act
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Message:
Mopar part ID numbers follow a specific format. Look on your invoice. You should see 7 or 8 numerical digits that are sometimes followed by 2 letters. Mopar replacement brake pads and many remanufactured Mopar parts will have a letter before the numerical digits. The majority of the exceptions to this are trim pieces, upholstery, etc.
Non-Mopar parts used for repair on your vehicle will carry the warranty of the part manufacturer. You can specify that only Mopar parts are used for replacement on your vehicle.
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mikec041
Dodge Dakota
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11/23/2004
18:44:56
| RE: Magnuson-Moss Warranty Act
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I understand what your saying
I've had paid work done at Dealerships thru the years and I don't remember ever being offered the choise of cheaper non OEM parts or OEM at the Dealership. Lord knows I would have taken cheaper Bendix pads for my wifes 99 Grand Cherokee instead of the $200 OEM pads when the Rotors were replaced under warranty!!!
Next time I need work done at the dealer i'll tell him to use after market parts and let you know how long it takes for him to stop laughing.
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QuadRider
Dodge Dakota
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11/23/2004
22:54:27
| RE: Magnuson-Moss Warranty Act
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Message:
Eddy,
Do you use Mopar Oil and Mopar Filters ? And, do you use
the same brand and tread pattern tire that came on you truck
from the factory ? I think NOT !
The very first thing I do to all of my Dodge trucks is to drain all
of the fluids and replace them with AMSOIL and remove the
battery and install an OPTIMA or EXIDE Spiral Cell.
And this is only a start to building a better DODGE !
QR
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AmsoilSponsor
DakotaEnthusiast
11/26/2004
10:40:42
|  Magnuson-Moss Warranty Act & Amsoil Synthetic Oil
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Will AMSOIL Motor Oils void the warranty of a new vehicle?
Absolutely not! Manufacturers’ warranties are based upon the use of oils meeting specific API Service Classifications, for example, SJ/CF. AMSOIL lubricants meet the current API Service requirements and, thus, are perfectly suited for use in any new vehicle without affecting the validity of the new vehicle warranty. ALL Amsoil oils exceed the very minimal API performance specifications.
I've dealt with Amsoil and service managers at dealerships for many years. The only concern you will EVER have with a service manager regarding Amsoil is that you follow the manufacturers recommended service intervals while the vehicle is under warranty.
If you have an engine failure with Amsoil while following manufacturers recommended drain intervals, it will be for one of three reasons:
1) There is a design defect in that particular engine - in that case it will affect hundreds if not thousands of engines and there will be some sort of recall program.
2) You allow the oil level to get several quarts low and it overheats
3) There is some sort of abnormal contamination from coolant, fuel or dirt - any of which will clearly show up in a $20.00 oil analysis.
__________________________________________________
What do Dodge Dealerships think of Amsoil?
... DODGE DEALERSHIPS NOW CARRY AMSOIL !!!
This was posted by Sephiroth 3/20/2004
V8 Forum --- Subject: New Chrysler Product?!
Message posted by Sephiroth:
"I went in to have my brakes checked today, and when I walked into the garage the first thing I saw made my jaw hit the floor. My local dealership now uses and sells AMSOIL products!! They've got it posted on a big banner over the service-desks. GM may not have been able to get it for their 'vettes, but obviously Dodge was able to, or they found out how awesome it is and started buying at regular price! When I go in for a tranny-filter, fluid, and gasket change next week, it's getting filled with AMSOIL."
Sephiroth went on to state:
"This is at the Raleigh, NC dealership, Al Smith Buick, Dodge, Mazda. I told the guy at the desk I was astounded to see them using AMSOIL and that I had been using it for a while now. After he rode in the truck he said he'd be switching next oil-change in his Ram.
As for me, I've got it in the engine, and I'll have it in the tranny soon! Next up are the differentials. After that I need to get a dyno just for curiosity's sake. IF I get 3-5hp form the differential, and God knows how much from the engine and tranny, that'll be enough without any heavy mods. Well, for all I do anyway. If it is a significant gain, I'll post the results."
__________________________________________________
... and as part of the same thread jeremiah2360 stated:
"Norwood (MA) Dodge sells Amsoil too."
__________________________________________________
Dodge Dealerships are beginning to realize that Amsoil offers a FULL LINE of Premium Synthetic Lubricants and Dodge Dealerships are beginning to offer Amsoil.
Why ??? ...
1) Dodge knows Amsoil meets AND exceeds Dodge's requirements.
2) Because their customers are asking for Amsoil.
3) Amsoil = 30 Year History of Research and Development
4) Amsoil offers the best Synthetic Lubricants
__________________________________________________
Anyone know of any other Dodge Dealerships offering Amsoil?
It is still less costly to DIY rather than having the Dealership do it for you !!! Especially as an Amsoil Preferred Customer whereby you save up to 20% across the board on all Amsoil products!
__________________________________________________
You can Request a FREE Amsoil Catalog below.
Steven Roark , Amsoil Dealer , Proud Sponsor of www.DodgeDakotas.com
AMSOIL Synthetic Motor Oils, Lubricants, Filtration, and Truck Care Products
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