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Dealer, TSB's and Recalls
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Brad
Dodge Dakota
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7/10/2002
18:46:30

Subject: Clunking on new truck
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I just got my 02 dakota SLT 2wd about a month and a half ago. I am really happy with it but there is a clunking coming from the right side of the front end when a take a left turn. I don't know what the problem is and since it only has 950 miles on it really makes me wonder. I am going to take it to the dealer but want to get any opinions before hand so the dealer doesn't screw me. Please help, any would be appreciated.



dak318
Dodge Dakota
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7/11/2002
16:16:03

RE: Clunking on new truck
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Message:
Upper control arm bushings, ball joints, maybe defect in the A-frame.



Brendan
Dodge Dakota
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7/11/2002
22:05:46

RE: Clunking on new truck
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Might possibly be the outer tie rod end too. I
have seen one new Dakota that had a bad
outer tie rod that popped/clunked when turned
one direction only.



mmmhmm
Dodge Dakota
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5/06/2003
15:23:31

RE: Clunking on new truck
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I've already had my upper control arm bushings replaced once on my 01 Dak QC 4x4 at 16K miles now i'm at 25K and getting the same clunking sound from under the front end time for another dealer visit.



dakotaster
Dodge Dakota
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5/07/2003
15:57:44

RE: Clunking on new truck
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I have a 02 2wd quad cab and have the same clunking noise i was thinking it was the ball joints.I would like to know what the dealer said although they probably said it was normal seems to be the answer for everything. i was just going to wait till something falls off.Maybe a lawsuit then.Mine has done it since the say i got it. I now have 5000 miles.Thanks for the info.



bb2dak
Dodge Dakota
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5/08/2003
14:02:19

RE: Clunking on new truck
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Message:
I Have a 2001 Quad Cab with 34,000 miles.
I just took my truck in for a clunking in the
front end, and also complained that the alignment
was off. I have had it aligned 3 times, and it
drifts out after about 3 months.

They replaced both lower control arms under
warranty (bad lower ball joints), and aligned
the truck as part of that.

Also I found a TSB for 2001 trucks related
to the position of the steering box.

Here is the TSB on this problem. The dealers seem to be ignorant to it.

NUMBER: 19-009-00

GROUP: Steering

DATE: Dec. 15, 2000

SUBJECT:
Popping Sensation/Sound In Steering Column While Turning

OVERVIEW:
This bulletin involves repositioning the steering column on the steering column mounting brackets.

MODELS:
2001 (AN)Dakota
2001 (DN)Durango
2001 (R1)Dakota (International Markets)

SYMPTOM/CONDITION:
A popping sensation/sound can be felt and/or heard in the steering column during sharp turns (parking lot maneuvers).

DIAGNOSIS/REPAIR PROCEDURES:
Start the engine. Rotate the steering wheel to the extreme right and then to the extreme left while monitoring for a popping sound or sensation. If a popping sound or sensation can be heard and/or felt in the steering column while turning, perform the Repair Procedure.

REPAIR PROCEDURE:

1. Start the engine.

2. Rotate the steering wheel so that the steering wheel is in an upside down position then remove the ignition key to lock the steering wheel in this position.

3. Remove the three screws that secure the lower edge of the steering column opening cover to the lower instrument panel reinforcement.

4. Using a trim stick or another suitable wide-bladed tool, gently pry the upper edge of the steering column opening cover. Pry lust below the cluster bezel on each side of the steering column away from the instrument panel far enough to disengage the snap clip retainers from the receptacles in the instrument panel.

5. Remove the steering column opening cover from the instrument panel.

6. Loosen the steering column attaching nuts.

7. Bounce the steering wheel lightly in a vertical motion to normalize the alignment.

8. Without influencing the new location of the steering column, tighten the rear driver side nut to 25 Nm (225 in. lbs.).

9. Next, tighten the front passenger side nut to 25 Nm (225 in. lbs.).

10. Then, tighten the front driver side nut to 25 Nm (225 in. lbs.).

11. Tighten the rear passenger side nut to 25 Nm (225 in. lbs.).

12. Position the steering column opening cover to the instrument panel.

13. Align the snap clip retainers on the steering column opening cover with the receptacles in the instrument panel.

14. Press firmly on the steering column opening cover over the snap clip locations until each of the snap clips is fully engaged in its receptacle.

15. Install and tighten the three screws that secure the lower edge of the steering column opening cover to the lower instrument panel reinforcement. Tighten the screws to 2.2 Nm (20 in. lbs.).

16. Start the engine then, rotate the steering wheel back to its normal position.


POLICY: Reimbursable within the provisions of the warranty.




2001 Quad Cab SLT+ 4.7L, 5-Spd, 3.55 Lsd
ARE Cap, ArmaCoat Bed-liner, Pilot PILPL119X Fog Lights
Autolite 3923's, IAT Adjuster, K&N Drop-in w/modified intake
Roadmaster Active Suspension
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lowkota02
Dodge Dakota
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5/11/2003
11:22:44

RE: Clunking on new truck
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Message:
i have an 02 SXT and i had that noise, took it to the dealership and it was the right outer tie rod. theyre gonna reaplce it under warranty



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